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This  Grievance Procedure is to fulfill the criteria set forth by the Americans with Disabilities Act (ADA). It is available for individuals seeking to submit a complaint concerning discriminatory actions based on disability, whether related to employment practices and policies or the delivery of services, activities, programs, or benefits offered by the City of Bridgeport.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or their designee as soon as possible but no later 90 calendar days after the allege violation to:

Nadine Douglas, LMSW
Department of Social Services
999 Broad Street, Bridgeport, CT 06604
Phone 203-332-8330 or

To file a complaint, please fill out the below online form or download the fillable PDF and bring in, email, or mail.

ADA Grievance/Complaint Form - Downloadable PDF